Millions of Subarus could be remotely unlocked, tracked due to security flaws

Shah and Curry’s research that led them to the discovery of Subaru’s vulnerabilities began when they found that Curry’s mother’s Starlink app connected to the domain SubaruCS.com, which they realized was an administrative domain for employees. Scouring that site for security flaws, they found that they could reset employees’ passwords simply by guessing their email address, which gave them the ability to take over any employee’s account whose email they could find. The password reset functionality did ask for answers to two security questions, but they found that those answers were checked with code that ran locally in a user’s browser, not on Subaru’s server, allowing the safeguard to be easily bypassed. “There were really multiple systemic failures that led to this,” Shah says.

The two researchers say they found the email address for a Subaru Starlink developer on LinkedIn, took over the employee’s account, and immediately found that they could use that staffer’s access to look up any Subaru owner by last name, zip code, email address, phone number, or license plate to access their Starlink configurations. In seconds, they could then reassign control of the Starlink features of that user’s vehicle, including the ability to remotely unlock the car, honk its horn, start its ignition, or locate it, as shown in the video below.

Those vulnerabilities alone, for drivers, present serious theft and safety risks. Curry and Shah point out that a hacker could have targeted a victim for stalking or theft, looked up someone’s vehicle’s location, then unlocked their car at any time—though a thief would have to somehow also use a separate technique to disable the car’s immobilizer, the component that prevents it from being driven away without a key.

Those car hacking and tracking techniques alone are far from unique. Last summer, Curry and another researcher, Neiko Rivera, demonstrated to WIREDthat they could pull off a similar trick with any of millions of vehicles sold by Kia. Over the prior two years, a larger group of researchers, of which Curry and Shah are a part, discovered web-based security vulnerabilities that affected cars sold by Acura, BMW, Ferrari, Genesis, Honda, Hyundai, Infiniti, Mercedes-Benz, Nissan, Rolls Royce, and Toyota.