Anker recalls three power banks due to fire risk – stop using them now

Phone accessory brand Anker is issuing a recall for three of its power banks: the 334 MagGo Battery (PowerCore 10K), the Power Bank pack, and the MagGo Power Bank. The impacted power banks sport model numbers A1642, A1647, and A1652, respectively. 

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According to the recall notice, these devices “may pose a fire risk.” The lithium-ion batteries inside reportedly have a “manufacturing defect” that could cause the power banks to overheat and melt components. Because of the high temperatures, the hardware may begin to smoke and fumes from lithium-ion batteries are toxic.

Anker states the battery defect is only present on a batch of products sold “from January 3, 2024, to September 17, 2024”. Although only “a small number of batteries” are affected, the company is asking customers to enroll in its Recall program “out of an abundance of caution.” 

The recall notice includes instructions on how to “verify the model of your Anker Power Bank.” At the bottom of each device, you’ll find one of the model numbers. Anker says to locate the serial number once you find the model number. The two numbers should be close to each other.

If you have one of the defective power banks, Anker recommends that you first store the unit in a safe location. Do not, under any circumstances, throw the defective banks in the trash or a retail store’s battery recycling box. Remember: These are fire hazards. 

The company asks that you fill out its recall form by entering the device’s serial number. It’s possible to get a free replacement, although you will need to provide some information — including proof of purchase (such as an order confirmation), a photograph of the model number, and the serial number.

To safely dispose of a defective power bank, Anker suggests contacting “your local municipality or fire department” for possible options. Or you can head over to the US Environmental Protection Agency’s website to “find a recycling location near you.”

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This isn’t the first time Anker has issued a recall. In early June, the 321 Power Bank (PowerCore 5K) and the A3102 Soundcore Bluetooth speaker were recalled due to a similar design defect. 

Anker is pointing the finger at a previous supplier for these issues and claims it has since changed partners. The company is “conducting a thorough review of [its] quality assurance processes” to prevent further recalls.